COVID-19 Resources

Reopening Updates for Maryland’s Lodging Industry – updated Nov. 17, 2020

Maryland Strong: Roadmap to Recovery
Maryland is following Governor Hogan’s Maryland Strong: Roadmap to Recovery plan, which includes details for business operations based upon the current conditions. Under the latest executive order, capacity limits at restaurants has decreased from 75% to 50%.  Additionally Gov. Hogan announced that effective Friday, November 20 at 5:00 P.M., all bars, restaurants, and facilities where food and/or alcohol are served will be required to close by 10:00 P.M. (See below for more information on Hotel Meetings, Banquets, Weddings and Conventions.)

The use of face coverings continues to be required for all people in Maryland over the age of five in public places and elsewhere across the state. Please read the FAQs regarding face coverings (en español). For face mask signage, click here: English | en español.”

Counties may be More Restrictive
Business operations are being implemented with a flexible, community-based approach that empowers individual jurisdictions to make decisions regarding the timing of reopenings, therefore it’s important that businesses consult guidance issued by their local jurisdiction.

Hotel Meetings, Banquets, Weddings and Conventions
Effective June 12, 2020, the (Amended) Directive and Order Regarding Community, Recreational, Leisure, Cultural and Sporting Gatherings and Events prohibits convention events until further notice.

In light of the Governor’s amended Executive Order requiring food service establishments to decrease capacity from 75% to 50% max occupancy, effective November 11, 2020 at 5:00 p.m., an UPDATED Memo re Meetings, Banquets, Weddings and Conventions held at Maryland Hotels (Updated November 11, 2020 and replacing previous memos dated July 6, 2020 and September 25, 2020) has been posted in the Members Area of our website under Legislation & Compliance Updates. As mentioned above, counties may be more restrictive than the state and we highly recommend checking with your County Executive office and local Health Departments for guidance and additional restrictions.

(NEW INFORMATION 11-17-20) Governor Hogan has announced that effective November 20, 2020 at 5:00 P.M., dine-in service at bars, restaurants and all facilities where food/alcohol are served must close by 10:00 P.M.  Takeout and delivery services are encouraged, but in-person dining operations will not be permitted between 10:00 pm and 6:00 am.

Large Gatherings, Travel Advisory
As of June 10, 2020 and continuing with the November 10, 2020 Executive Order, “It is strongly recommended that all Marylanders continue to follow the most current guidance from CDC and MDH regarding social distancing, including, without limitation, avoidance of large gatherings and crowded places.”  Click the following link to view FAQs regarding Social Gatherings, including those held at licensed food service establishments.

On November 10, 2020 a COVID-19 Advisory was issued by the Maryland Department of Health that strongly recommends that Marylanders undertake measures to contain the recent surge in COVID-19 cases.  This advisory suggests limiting attendance at public and private indoor gatherings of more than 25 individuals in one location, limiting out-of-state travel to essential purposes only, and recommendations for testing/quarantine by out-of-state visitors to Maryland and residents who travel outside of the state.  More details are contained in the advisory.

Social Distancing Requirements  & Recommendations
As a reminder, hotels must comply with all social distancing restrictions in place for restaurants and bars when it comes to catering and food service.  Best practices and more are on the Maryland Back to Business Website, including these below:

Additionally, Governor Hogan is encouraging Maryland business owners to take the Maryland Strong Back to Business Pledge, and display a signed pledge in your place of business.  The pledge includes a commitment to follow industry best practices.

“Safe Stay” Initiative
MHLA has endorsed the national “Safe Stay” initiative (updated 10-28-20), which has been reviewed by the CDC and was developed with input from major brands and industry leaders as well as subject matter experts.  COVID-19 training is also available for hotel employees. 

Face Covering Requirements at Hotels
Effective July 31, 2020, at 5:00 P.M., all persons in Maryland over the age of 5 must wear masks or face coverings when visiting the public spaces of all businesses (including hotels) as well as outdoor public areas.  Click here to read Executive Order 20-07-29-01.


Resources from MHLA Partners & Allied Members

General Information – Best Practices, Webinars & Other Relevant COVID-19 Related Topics

Cleaning and Disinfecting

General Operation / Inspections

Cost Saving Resources

  • Hotels may contact utilities directly to request deferred payment plans.  Click the following link for contact information for Maryland Utilities & COVID-19 Policies – provided by Sunlight Energy Group
  • Cost Reduction Opportunities for Maryland Hotel Owners – provided by Clearview GroupClearview Group offers a holistic approach specifically for Maryland hotel owners on (2) cost reduction opportunities which include a proactive review of your Real Estate Tax and Personal Property Tax postures. Both of these reviews are performed on a contingency fee basis – if there are no tax savings achieved, there is no fee.  For more information, please contact Mia Tripodi, Director of Business Development directly at Clearview – or (667) 207-8777. 

Printing and Signage

Recovery and Crisis Management – Sales, Marketing, Revenue Management and Operations

  • Crisis Management and Recovery Resources – provided by TravelClick, an Amadeus Company, to help hospitality members navigate turbulent economic times with various complimentary resources, webinars, tools to maintain your business, connect with your guests, and plan for future recovery.
  • Planning for Hospitality Recovery Playbooks – TravelClick has created customized guides for hospitality partners to use when planning strategic recovery for Marketing, Sales, Revenue Management and Operations.